Delivery Information

When and where do we deliver?

We deliver Saturdays to Thursdays, excluding public holidays. Friday is our day to take a well-earned break. If you have a special event on a weekend which you would like to enquire about, please email us at info@forgetmenot.ae
We deliver to businesses, hospitals, schools etc. as well as residential addresses throughout Dubai.

Most deliveries start from around 1pm and run until we have personally delivered every single order. If you need a delivery to be prior to a certain time, just let us know during the check out process under ‘specific instructions’ and we will do our best to deliver as close to that time. Unfortunately we are unable to guarantee delivery prior to 1pm

What if no one is home to receive the gift?

If the recipient is not home or unavailable we will endeavor to find a safe spot to leave the order until they return. If this is a likely scenario, please leave instructions on the order page to ensure we can deliver the order to the recipient directly, or an alternative option. If there is no suitable spot to leave the delivery (due to safety or weather), the items will be returned to our warehouse.

Until what time can you place an order on the day?

Online orders for flowers and gifts will be available until 1pm
Today’s Flowers may sell out sooner. On busy days it could happen as early as 10am. When this occurs it will be communicated on our homepage.

Can I get my order delivered at a specific time of day?

Unfortunately we’re not able to do timed deliveries as our drivers go via the most efficient route on the day. It’s good for the environment and it helps keep the price of our flowers & gifts down, which is just the way we like it

www.forgetmenot.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/deliveries may result in multiple postings to the cardholder’s monthly statement.