Refunds & Returns

In the unlikely event that there is a problem with your order, it is not delivered as specified on the delivery form, or if any unexpected issues arise which are the fault of Forget Me Not, we will refund your purchase in full if we are unable to come to an agreed solution for re-delivering your purchased products.  Refunds will be done only through the Original Mode of Payment.

If incorrect information is submitted on an order form, Forget Me Not will not be held responsible if the order is not fulfilled but will work with the sender to achieve the best possible outcome.

We aim to deliver a superior customer service experience and if this has not been fulfilled, please let us know and provide us with feedback.